Interviewed on 4 Nov 09
Robert Appleton, Managing Director
Founded in 2007 by Robert Appleton, an IT Consultant with over 10 years experience within the IT industry supporting major corporations and working along side IT Managers of SME. Understanding the needs of our clients is essential for the success of our business and enables us to provide the correct solution you need to succeed online.
We provide essential UK based business strength services including email, hosting, servers, remote backup and domain names. Providing cost effective “no hidden charges” solutions for your requirements weather you’re a home user or a corporation. We support a no overselling policy which ensures you have the performance you need for your website to succeed.
We pride our selves on the close relationships we build with our client’s, and the resilient network which is the back bone of our all products and services.
What unique selling points do you offer?
Our servers are located in a state of the art secure data centre located in Maidenhead, UK supported by dedicated and friendly UK based staff. Our highly resilient network provides services you can trust!
We have no hidden charges, would you buy a car then pay for wheels? With our packages everything you would need to host a website is included.
Our no overselling policy means our servers are lightly loaded to ensure that you receive the performance you pay for however busy your site gets.
Describe the services you offer?
We provide essential UK based business strength services including email, hosting, servers, remote backup and domain names. Our in house team provide professional design and development services, specializing in the property and gaming industry.
Describe your target market?
We work closely with businesses and resellers to provide services for SME, corporation and home users. It is essential for us to provide a consistent level of service across our client base, meaning home users and SME receive the same high standards as our corporate clients.
How is your company planning for the future?
Currently growing our market share within the United Kingdom, we plan to grow our products and services range as well as expanding into the American and Australian markets. We shall continue to provide the highest standard of customer experience, and essential business strength services.
What benefits can you offer your customers?
Apart from our high standards of service, dedicated friendly staff and commitment to providing cost effective solutions for our clients, we provide an intuitive and easy to use interface for managing all your services and products. With our loyalty scheme, for each and every year you are with us we give you 10% more disk space and monthly transfer as a thank you. For new clients we also have a range of exciting promotions and offers.
How do you support your customers?
We pride our selves on the close relationships we build with our client’s, each client is assigned to an account manager whom will be your primary point of contract for all issues and will support you in decision making as your requirements grow. We offer a free consultation before joining to asses your needs and how your business works to more accurately provide a suitable solution.
